Shipping policy

Incorrect Shipping Details: 

Clayton's World are not responsible for orders that do not arrive due to incorrect shipping information being provided by the customer at checkout.

Please contact us as soon as possible if you have entered the wrong address. If your purchase is returned to us and we are not at fault, you will be required to pay for the further shipping fees. 

 

Important International Customer Information: 

Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. You should check with any related authority of your country for any charges required to receive your purchase from Clayton's World.

Import duties, taxes, and charges are different for each country, please contact your local customs office for more information.

Clayton's World are not responsible for these charges, and will not refund item(s) returned to us due to unaccepted/undelivered and/or any other reasons.